Cookies – what are cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. In this section, for convenience, we use cookies as an umbrella term for technologies such as cookies, flash cookies and web beacons. They do not take up a lot of space and are automatically removed when they are no longer valid. Some cookies expire at the end of your session, while others are stored for a limited period of time.
What are the different types of cookies we use?
There are various types of cookies for different applications. Some are for the sole purpose of allowing you to browse the website and view certain features. Others will give us an insight into your user experience, e.g. whether you are having trouble finding what you are looking for. This enables us to make improvements and make your future visit as enjoyable as possible.
Cookies set by Oxyburnshop are called “first party cookies. Cookies set by third parties are referred to as ‘third party cookies’. Third party cookies allow third party features or functionalities to be offered on or through the website (e.g., advertising, interactive content, analytics). It allows the parties who set these third party cookies to recognize your computer or mobile device, both during your visit to the relevant website and on certain other websites. We use first party and third party cookies for a variety of reasons.
The most important cookies are the required cookies. These are essential and help you navigate the website and use basic features such as media plug-ins. Functional cookies allow you to store your shopping cart, create a wish list and store your shipping information for faster payment. We use performance and analytical cookies to improve our website. We will also be happy to send you relevant offers. To manage this, we collect data about browsing. These may be linked to a unique identification, so that we can understand how you communicate with Oxyburnshop on different platforms, as described in our privacy statement. Interactive cookies are used so that you can communicate with social media or submit reviews. Target cookies, ad cookies, and social media cookies remember your preferences to show you relevant ads outside of Oxyburnshop. In addition, social media cookies may be used to track your activities on social media platforms.
Why do we use cookies?
Oxyburnshop uses cookies primarily to ensure that your visit to our website is as enjoyable as possible, but also for advertising purposes during your future visit(s) to other websites. Below is a more detailed overview of the types of cookies we use and why:
1. Mandatory Cookies
are essential and help you navigate and search our website and use certain features (e.g. these cookies ensure that your shopping cart is stored throughout the payment process). These cookies are required in order to activate core functionality of the site. These cookies are stored for the duration of your session.
2. Functional and analytics cookies
so that we can offer you an even better customer experience (e.g. these cookies allow you to store your shopping cart and to create a wish list). These cookies allow us to analyze the use of the website so that we can assess and improve performance. These cookies may be placed by us or by a third party on our behalf (see our cookie unsubscribe tool) and are stored for the duration of your browser session.
3. Cookies for advertising and social media.
remember your product and purchase preferences or support marketing efforts in other ways. These cookies allow us to share data with our advertisers, such as what you like, so that the ads shown are tailored to your preferences (sometimes referred to as ‘target cookies’).
These help us to gain more insight into the shopping behaviour of visitors. This allows us to continue to improve our website, making shopping easier and more enjoyable, as well as our marketing messages that we send to our customers (sometimes referred to as ‘performance cookies’).
These will be applied when you give your opinion. These cookies allow you to like or recommend us on social media and to chat with our customer service representatives. You can also advise our other (potential) customers by evaluating our products (sometimes referred to as ‘interactive cookies’).
What if you don’t like cookies?
You can change your browser settings to delete certain cookies or to prevent them from being stored on your computer or mobile device without your explicit consent. The ‘help’ section in your browser offers.
Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies
Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
Safari: http://support.apple.com/kb/PH5042
Opera: http://www.opera.com/browser/tutorials/security/privacy/
Internet Explorer: https://support.microsoft.com/help/17442/windows-internet-explorer-delete-manage-cookies
You can visit http://www.aboutads.info/choices or http://www.youronlinechoices.eu/ for more information about the options that some of the third parties we work with offer to opt out of certain targeted advertising activities. You should visit these websites from any browser or device you wish to log out of. Because the opt-out tools may vary by type of cookie, if you delete your cookies, you may need to visit these websites again to restore your preferences.
How do i make sure that I don’t get remarketing through facebook?
Via your browser
Facebook adheres to the self-regulatory principles of online behavioural advertising and the opt-out programs of the Digital Advertising Alliance (http://optout.aboutads.info/?c=2#!/), the Digital Advertising Alliance of Canada (https://youradchoices.ca/) and the European Interactive Digital Advertising Alliance (http://www.youronlinechoices.eu/). You can unsubscribe from all participating companies via these websites.
Via your device
On your iOS or Android device, you can change the device settings to determine whether you want to see online interest-based ads from Facebook or other companies.
On your iOS device:
Go to Settings
Touch Privacy
Tap Advertising and enable Limited Advertising Tracking
On your Android device (versions 2.2 and higher) and in Google Play services (versions 4.0 and higher):
Go to Google settings
Tap Advertisements
Tap Unsubscribe to Interests-based ads, and tap OK.
How often do you update this cookie statement?
We may update this cookie statement from time to time to reflect, for example, changes in our cookies used, or other operational, legal or legal requirements. Therefore, please visit this cookie statement regularly to stay informed about our use of cookies and related technologies.
The date of the latest version is mentioned at the top of this cookie statement.
Where can I find more information?
If you have any questions about our use of cookies or other technologies, please send an email to the Oxyburnshop Privacy Team at info@Oxyburnshop.com
Frequently Asked Questions
Shipping Costs
For orders in most European countries you pay fixed shipping costs that are dependent of you country. Orders above €150,- get shipped for free. For a full overview of our shippingcosts you can go here.
Returning your order
You are entitled to cancel your order up to 14 days after receipt without notice. After the cancellation of your order you will have 14 days left to return your product. You will then be credited with the full order amount including shipping. If you make use of your right of withdrawal, the product will be returned to the vendor in the original condition and packaging with all supplied accessories and – if reasonably possible. To use this right, you can contact us at info@oxyburnshop.com or follow the steps on our returns page. We will then refund the due amount within 14 days after your return has been returned, provided that the product has already been returned in good order.
Delivery time of the order?
Deliveries in the Netherlands: from Monday to Friday before 15:00 pm ordered and paid for will be shipped the same day. In general, your order is delivered the next day but in some cases it takes 2 to 3 days. We strive for a delivery as soon as possible but can unfortunately not guarantee the delivery time of DPD and DHL.
For deliveries outside the Netherlands, orders placed until 15.00 hours are processed the same day and shipped with DPD. Delivery will generally take place within 3 to 6 days.
Letter box or parcel?
All of our products are shipped in a package that matches the size of the wrapping. In 90% of the instances this means that you will recieve a parcel that does not fit though the letterbox. Per request we can try and fit the product in a letterbox if needed. Shipping costs are the same for both types of packages.
Deliveries outside the EU
No VAT is charged for supplies to countries outside the EU. The goods are supplied with 0% VAT. These packages may be subject to import duties (and handling fees). This is different for each non-EU country.
Import duties are levied at the moment the package reaches the country of destination. Our webshop has no import duties or administration costs during checkout. Additional costs for the import of our products are for the account of the recipient.
Import duties vary from country to country and it is not possible for us to give an indication of the costs. If you would like more information about your country’s import duties, please contact local authorities.
Complaints?
If there are any complaints or comments about an ordered Oxyburn product, these can be made known via e-mail: info@oxyburnshop.com. Our team will respond as quickly as possible (within three working days at the latest) to the content of the complaint by telephone or e-mail. More information about complaints you can find here.
Payment options?
We offer various payment options to make sure you can pay the way you want in a safe and quick way. Since we are constantly growing; we add new payment options almost every month. Go to our payments page for the latest overview of ways to pay for Oxyburn products.
Does Oxyburn also have sportswear for women?
The nature of some of our products, sometimes make our customers wonder if and which products are also suitable for women. Besides the special women sportshirts we recently added; most of our products are suitable for both man and women. Use the filters on our category pages to make sure you are only browsing products that are suitable for women.
Paying differently or asking a different question?
Then contact us and we will help you further:
Phone number: 0031 85 0013 102
E-mail: info@oxybunshop.com
